Hours of Operation

JULIE's Call Center agents process locate requests 24 hours a day, 365 days per year. JULIE's administrative offices are open 8 a.m. to 4 p.m.

There are 2 convenient ways to reach JULIE:

  • Call Before You Dig
  • Click Before You Dig Using eRequest
JULIE Illinois One-Call System: Call Before You Dig

Call Before You Dig

  • 8-1-1 is the nationwide toll-free number for locate services.
  • Call JULIE's toll-free number: Our toll-free number (800-892-0123) is staffed 24 hours per day, 365 days per year.

Click Before You Dig Using eRequest

You can now enter your own locate request if you have a valid email address and a single-address excavation. You will receive a confirmation email from JULIE, Inc. along with general information pertaining to the excavation project. eRequests are processed by JULIE before the start of the next business day. The legal start date and time will be 48 hours from the time that JULIE processes your locate request.

Note: Your E-request is not valid until you receive an email confirmation from JULIE, Inc. with a start date and time.

Get helpful hints to streamline the process before entering your eRequest. Both the call and JULIE's services are free.

Meaning of Flag Colors
eRequest Button